Touratech-USA Privacy Policy

Touratech-USA / CycoActive (hereafter known as CycoActive) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.touratech-usa.com, www.streeetline-usa.com or www.cycoactive.com, you are accepting the practices described in this Privacy Notice.

This page describes how CycoActive handles information that we learn about consumers when consumers visit our web sites(www.touratech-usa.com, www.streeetline-usa.com or www.cycoactive.com) or contact us by mail, phone, or email. We collect and maintain this information in accordance with the Privacy Act of 1974, where applicable. Any personally identifying information you provide is voluntary. We use it to fulfill a request you make or to assist us in completing a business transaction that you have initiated.

If you visit our Web sites to browse, read, or download information:

• We automatically collect and store: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites. In addition, we may collect information about your computer's screen settings (i.e., resolution). Other similar information may be collected by a third party that provides host services for our web site. This information is collected on our behalf and is covered by this Privacy Policy.
  
  
• We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our site more useful. We do not use it to track or record information about individuals. Generally, we delete this information after one year.
  
  
• We do not use persistent "cookies" or tracking mechanisms that collect personally identifying information on our site. We do use industry standard web creation tools (ASP.Net, FrontPage, DreamWeaver, etc). In some instances, these technologies may use session cookies for certain features. Session cookies are temporary files that are erased when you close all browsers. If your browser does not meet certain requirements, we will attempt to place a cookie to prevent you from having to see the error startup page (Browser Support)
  
  
• everytime that you visit our site.If the cookie is removed or cookies are disabled, our site can still be accessed.

If you choose to identify yourself when you call us, write to us, send us email, or use our secure online forms:

Information We Collect

• We collect any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide to us.
  
  
• In accordance with the Children's Online Privacy Protection Act (COPPA), CycoActive does not sell products for purchase by children. If you are under 18, you may use our websites only with the involvement of a parent or guardian.

How We Use and Disclose Information

If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy. If you do not provide your name or other identifying information, it may be impossible for us to refer, respond to, or process your request. We may share your information with contractors acting on our behalf, such as shipping agents, who are subject to confidentiality agreements.

• If you contact us to purchase products, we use the information you provide to fulfill your order or contact you about your order.
  
  
• CycoActive does not sell any information about its customers at any time. We respect your privacy and will never intentionally allow another company to contact our customers directly or indirectly without your explicit agreement.

Here's what you should know about the security of the information you provide to us:

• We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.
  
  
• Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, contact us through one of our secure online forms or by mail or telephone.

Here's how to contact us:

• If you have technical problems with the operation of our Web sites, please report them to our Webmaster at info@touratech-usa.com.
  
  
• If you have questions or complaints regarding our privacy policy or use of your information, please contact us at info@touratech-usa.com, or by mail at
  
  CycoActive / Touratech-USA
  4021 Airport Way South
  Seattle, WA 98108
  
  
• You can also contact us, during our normal business hours, by telephone at 1-(206) 326-5746
  
  
• Our website may link to documents located on sites maintained by other persons and/or businesses. Once you access another site, you are subject to the privacy policy of that site.

1. Cookie

A "cookie" is a small text file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online "shopping cart" to keep track of items you wish to purchase. The cookie transmits this information back to the Web site's computer which, generally speaking, is the only computer that can read it. Many consumers do not know that "cookies" are being placed on their computers when they visit Web sites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a Web site attempts to place a "cookie" on your computer. See the documentation for your browser if you would like to make this change