This page describes how CycoActive handles information that we learn about consumers when consumers visit our web sites(www.touratech-usa.com, www.streeetline-usa.com or www.cycoactive.com) or contact us by mail, phone, or email. We collect and maintain this information in accordance with the Privacy Act of 1974, where applicable. Any personally identifying information you provide is voluntary. We use it to fulfill a request you make or to assist us in completing a business transaction that you have initiated.
If you visit our Web sites to browse, read, or download information:
We automatically collect and
store: the name of the domain and host from which you access the Internet;
the Internet protocol (IP) address of the computer you are using; the
browser software you use and your operating system; the date and time
you access our sites; and the Internet address of the site from which
you linked directly to our sites. In addition, we may collect information
about your computer's screen settings (i.e., resolution). Other similar
information may be collected by a third party that provides host services
for our web site. This information is collected on our behalf and is
We use this information only
as anonymous aggregate data to determine the number of visitors to different
sections of our sites, to ensure the sites are working properly, and
to help us make our site more useful. We do not use it to track or record
information about individuals. Generally, we delete this information
after one year.
We do not use persistent "cookies" or tracking mechanisms that collect personally
identifying information on our site. We do use industry standard web
creation tools (ASP.Net, FrontPage, DreamWeaver, etc). In some instances,
these technologies may use session cookies for certain features. Session
cookies are temporary files that are erased when you close all browsers.
If your browser does not meet certain requirements, we will attempt
to place a cookie to prevent you from having to see the error startup
page (Browser Support)
- everytime that you visit our site.If the cookie is removed or cookies are disabled, our site can still be accessed.
If you choose to identify yourself when you call us, write to us, send us email, or use our secure online forms:
Information We Collect
We collect any personally
identifying information, such as your name, street address, email address,
and phone number, and any other information you provide to us.
- In accordance with the Children's Online Privacy Protection Act (COPPA), CycoActive does not sell products for purchase by children. If you are under 18, you may use our websites only with the involvement of a parent or guardian.
How We Use and Disclose Information
If you contact us to purchase
products, we use the information you provide to fulfill your order or
contact you about your order.
- CycoActive does not sell any information about its customers at any time. We respect your privacy and will never intentionally allow another company to contact our customers directly or indirectly without your explicit agreement.
Here's what you should know about the security of the information you provide to us:
We use secure socket layer
(SSL) encryption to protect the transmission of the information you
submit to us when you use our secure online forms. The information you
provide to us is stored securely.
- Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, contact us through one of our secure online forms or by mail or telephone.
Here's how to contact us:
If you have technical problems
with the operation of our Web sites, please report them to our Webmaster
If you have questions or complaints
us at firstname.lastname@example.org, or by mail at
CycoActive / Touratech-USA
4021 Airport Way South
Seattle, WA 98108
You can also contact us, during
our normal business hours, by telephone at 1-(206) 326-5746
A "cookie" is a small text file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online "shopping cart" to keep track of items you wish to purchase. The cookie transmits this information back to the Web site's computer which, generally speaking, is the only computer that can read it. Many consumers do not know that "cookies" are being placed on their computers when they visit Web sites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a Web site attempts to place a "cookie" on your computer. See the documentation for your browser if you would like to make this change